Refer a friend

To inspire referrals from your existing customers, get started with a Refer a Friend program and grow your customer base with word of mouth marketing.

Following a typical member get member model, invite customers to tell their friends and family about your products or services, and once their purchase is complete, issue a reward to one or both parties to say thank you, welcome and to return on loyalty.

With a dedicated program, offer flexible rewards to new and existing customers by inviting them to log in to your white labelled site, select a gift from your pre-defined catalogue by redeeming their EQ code, and receive their brand-wrapped reward gift. Alternatively, use HR data to automatically send a gift to the customer when their qualifying activity is complete.

Benefits to Organisation

  • Inspires referral and word of mouth marketing
  • Inspires advocacy and positive reviews
  • Inspires increased and more frequent spending
  • Creates internal focus on customer engagement
  • Customers share with friends, family and online
  • Empowers staff

Service Variables

  • Site appearance customisable to company brand & user type
  • Reward type: points currency, tangible gifts, digital gifts, EQ code, cards, vouchers
  • Set user access hierarchy for employees, rewarding managers, directors
  • Gifts anonymously dispatched with pantone matched paper, branded ribbon & personalised gift card
  • Management information & analytics
  • Run for short or extended periods for increased acquisition
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