Customer loyalty is key to growing your business.
Simply Thank You are customer loyalty experts
We know about customer loyalty!
Offering a customer loyalty program is a great way to improve your sales. Customer loyalty programs come in all shapes and sizes. At simply thank you we specialize in helping business grow their base of loyal customers.
Onecode is the perfect customer loyalty reward.
Onecode is a digital multi retailer gift code and the perfect customer loyalty reward. The onecode is so versatile that it allows recipients an almost unlimited amount of choice. Onecode is sent by e-mail and SMS so delivery is almost instant. Onecode can be easily and quickly exchanged for over 150 of the top retailer e-gift cards that allow almost unlimited online shopping. Onecode can also be exchanged for an extensive range of physical gift cards, gift vouchers, hampers, flowers and gifts.
What is customer loyalty?
Customer loyalty is a strong, lasting commitment and connection between a customer and a business. It is based on a relationship of trust, mutual respect, and shared values. Loyal customers tend to purchase more frequently, remain customers for longer, and spend more money than other customers. A successful loyalty program can help businesses to boost customer retention, increase customer satisfaction, and increase sales.
Why is customer loyalty important?
Customer loyalty is important because it helps businesses build long-term relationships with their customers. When customers feel valued and appreciated, they are more likely to remain loyal to the business and become repeat customers. Additionally, customer loyalty can also lead to increased revenue and profits as loyal customers are more likely to purchase more products or services, refer others to the business, and provide positive feedback. This can help businesses to develop a positive reputation and grow their customer base.
What are the benefits of customer loyalty?
Customer loyalty can offer a number of benefits to businesses. Having loyal customers can help businesses to increase their sales, build a positive reputation, and develop a better understanding of their customers. Loyal customers are more likely to make repeat purchases, which can lead to increased customer lifetime value. They are also more likely to refer their friends and family to the business, allowing businesses to reach more potential customers. Additionally, having loyal customers can help businesses to reduce their customer acquisition costs, as they will not have to spend as much money on marketing and advertising. Finally, loyal customers can provide valuable feedback and insight into customer needs, allowing businesses to improve their products and services.
How effective are customer loyalty programs?
Customer loyalty programs can be a highly effective way to reward customers for their loyalty and encourage them to continue purchasing from your business. Loyalty programs are designed to recognize customers for their repeat purchases, as well as inspire them to make more purchases or refer friends and family to your business. The key to success with loyalty programs is to create an effective program that will motivate customers to continue to patronize your business. When done correctly, customer loyalty programs can help increase customer retention and generate more revenue for your business.
“We've been working with Simply Thank You for over 10 years to help us recognize and appreciate our customers and our people with gifts and treats. Their bespoke wrapping service is just one of the things we love about them, along with their fantastic staff, great service, integrity and flexibility.”
Caroline LynamHead of Customer Relations, Virgin Atlantic 
“We have grown our employee recognition scheme with Simply Thank You over the past seven years. The scheme is welcome by the Group and STY continue to meet the needs of our diverse business and challenging requirements, including a recent major rebrand. STY also support our various ad hoc recognition and celebration events, meeting challenging timescales.”
Shirley ChampionGroup HR, The co-op Group 
“We care what our customers think of us, we hear them and see things from their point of view. Working with Simply Thank You, means we have so many ways to inspire or delight a customer at the right time. We would recommend Simply Thank You to any business that values customer engagement and happiness.”
Three 
“Simply Thank You have been a great partner to work with, taking an initial concept several years ago and helping us build a sector leading loyalty programme. They are keen to support and develop systems as we expand our business. The system linked to our loyalty programme has helped better engage with our customer base and increase our retention rate by 10%.”
Simon MooreHead of Marketing, GSF 
“The ability to recommend suitable gifts to the portal team that are personalised to our customers has been a great benefit and has salvaged a number of customer dissatisfaction scenarios.”
Jamie CallanBrand manager, Sinclair Volkswagen Bridgend 
“We introduce a gift giving system through Simply Thank You to both wow our customers and offer an alternative apology.”
Northumbrian Water 
“Our bespoke gifting service allows Abri to give extra care & attention to customers - and turn service failures into moments of delight.”
Abri 
