Hi! We’re the people powering Simply Thank You.
Everyone at Simply Thank You plays a big part in getting your engagement program up and running, and there are quite a few of us working away behind the scenes. Meet the team bringing your engagement program to life – feel free to send an email or connect with us on LinkedIn.
Former ship’s captain Colin is the Simply Thank You founder and CEO with a passion for helping move businesses forward. In his own words, Colin knows that people do business with people they like, and aims to help brands deliver a seamless, memorable customer and employee experience, instilling that passion in the STY teams every day.
Colin Eglington Founder and CEO
Kevin our Finance Director has tons of experience in finance, is a long-time team member and isn’t afraid to roll up his sleeves. It’s not unusual to find him pitching in at a warehouse conveyor belt in when we’re extra busy, and at the weekend he’s poolside, cheering on daughter Abbie as she swims.
Kevin Iceton FCA Finance Director
With a history in Customer Service Management in the automotive industry, Matt uses his unique understanding of the customer journey and rapport building to help clients shape their bespoke engagement platforms. When he’s not at work, you’ll find him on his road bike.
Matthew Young Business Development Director
Purchasing Director Margaret is responsible for sourcing and buying the superior products available on our sites. She’s a dab hand at hamper design, and takes pride in building lasting relationships with top quality vendors around the world.
Margaret Eglington Purchasing Director
Boasting an impressive client roster, Andy is our lead Client Relationship Manager, ready to make engagement dreams a reality by liaising closely with stakeholders to get design, build, gift list and delivery exactly right every time. In his spare time, he’s a keen golfer.
Andrew Slade Senior Client Relationship Manager
Client Relationship Manager Lucy is on hand to closely manage your project, relaying brand guides, timelines and user journeys to ensure perfect project delivery from conception to creation, so she’ll be with you every step of the way.
Lucy Groves Client Relationship Manager
Client Relationship Manager Paul is passionate about delivering engagement programs that perfectly meet specification, so he’ll liaise to make sure your project is designed, approved, built and operating to the highest standards.
Paul Gibson Client Relationship Manager
Holly looks after our digital content, from product descriptions to white papers. Commissioning a training guide, research document or bespoke website pages? She’ll make sure it comes to life with the tone, style, visuals and message you want.
Holly Donachy Head of Content
The driving force behind much of our unique functionality, Neil oversees the Web and IT department to ensure all our websites are operating perfectly, built to bespoke specification and using the most up to date elements. He’s also pretty handy, and can fix your broken gadgets.
Neil Robinson Head of Web and IT
Web developer Keith has a keen interest in all aspects of website build and maintenance, and makes it a priority to master design trends as they appear. Outside work, you’ll find him wild camping on a hillside.
Keith Greer Web Developer
With a passion for user friendly design and client specific functionality, Luthfur is our resident problem solver who writes code, fixes bugs and takes on full stack projects with vigour.
Luthfur Rohman Web Developer
Alongside taking responsibility for keeping our client sites up to date with great products, fresh images and full descriptions, Richard also mans our IT support inbox - he can answer even the trickiest of IT questions.
Richard Toth Digital Products Administrator
In-house graphic designer Adam brings to life fresh visual ideas, striking images and illustrations for everything from new websites to infographics and email newsletters.
Adam Boyle Graphic Designer
Website tester Charli goes head to head with websites in development to ensure every element works the way it's meant to, using her eagle eye to ensure the finished product strictly meets specifications.
Charli Young Test Co-ordinator
Scheme Administrator Jess works closely with Client Services to ensure high volume voucher and gifts orders are processed, packed and fulfilled to meet our next working day promise.
Jess Gornall Scheme Administrator
Scheme Administrator Sophie works closely with Client Services to ensure high volume voucher and gifts orders are processed, packed and fulfilled to meet our next working day promise.
Sophie Gornall Scheme Administrator
Becca takes responsibility for our gifting concierge service, working closely with clients to assess their personalised gifting needs, making recommendations and sourcing individual gifts for Acts of Random Kindness.
Becca Wears Scheme Administrator
Benjamin is our Stock Controller, keeping a close eye on goods in and out, as well as managing high volume orders to keep our hampers, bouquets and wine packs well stocked throughout the year.
Ben Lakey Stock Controller
Credit Control Manager Kimberley keeps our client database and gift ranges shipshape.
Kimberley Edmunds Credit Controller & Finance Manager
Claire is our Finance Manager, keeping a sharp eye on all aspects of accounting and budgets across departments. She also takes on the important role of chief organiser when it's time for a staff party...
Claire Dove (FMAAT) Finance Manager
Finance Assistant Nikki helps look after day to day accounting, reporting and analysis for the Finance department.
Nikki Barker Finance Assistant
Finance Assistant Rachel helps look after day to day accounting, reporting and analysis for the Finance department.
Rachael Bleasby Finance Assistant
Managing our customer facing team, Christine leads our call centre staff in processing orders and providing excellent service on behalf of STY and many high profile clients.
Christine Hillam Service Centre Manager
Lauren, our Service Centre Team Leader, is the principal contact for customer queries and is our current record holder for most order entries... but there's friendly competition for the crown.
As part of the customer facing team, Jenny offers impeccable service via phone and email to customers on behalf of a wide range of clients, as well as processing orders and dealing with queries.
Jenny Lawson Customer Service Professional
As part of the customer facing team, Lisa offers impeccable service via phone and email to customers on behalf of a wide range of clients, as well as processing orders and dealing with queries.
Lisa Harker Customer Service Professional
As part of the customer facing team, Sally offers impeccable service via phone and email to customers on behalf of a wide range of clients, as well as processing orders and dealing with queries.
Sally Wilson Customer Service Professional
One half of the Warehouse Management duo, Audra ensures all our warehouse activities run smoothly day to day, from accepting deliveries to co-ordinating dispatch and managing stock movement.
Audra Tarvit Warehouse Manager
Joanna is the other half of our Warehouse Management team, overseeing a large team of staff picking and wrapping gifts and bouquets over 32,000 square feet of workspace, and quality checking every dispatch.